Getting laboratory equipment is a significant investment, so it needs attention and time. Although the equipment will last longer, it helps if you do due diligence before purchasing the equipment. It is best if you consult experts on the best brand to buy. Remember, different brands perform differently; hence you need to get a brand that gives you value for money. Don’t forget to confirm if they are genuine because counterfeits lure customers with low prices. The equipment has to be tested before making payment as some are faulty, thus costing you more money for repair before utilizing it. Check out these crucial considerations when buying laboratory equipment:
Confirm for After Sales Support
Before purchasing laboratory apparatus, it is best to confirm with the supplier if they offer after-sales support. The support may be in the form of installation or even transportation to your desired destination. Again, you need assurance that you can always call the company for assistance if something goes wrong. The services can be free of charge or charged at a subsidized rate. If the equipment requires an expert to install it, the supplier needs to provide one or give a referral to an affordable one as after-sale service. When purchasing from sites like https://www.agilent.com/en/product/molecular-spectroscopy, you can check the terms and conditions to find out about the after-sale service.
Warranty is vital when it comes to laboratory apparatus; remember your plan to use them for a long time. Having a warranty is a way of quality assurance by the supplier. Warranties vary depending on the apparatus you buy. Some of the questions you need to ask about the warranty are;
- How long the warranty will last as this will clarify when the guarantee begins plus when it expires. Also, confirm if you need to register for you to obtain a warranty.
- Who to contact when making a warranty claim, as this gives you an easy time because you will not have to move from manufacturer to seller looking for whom to serve you?
- What actions voids the warranty will help you know which activities will nullify your warranty.
- The warranty process is crucial because if you miss any step, you will not access the services.
- Confirm if there is an extended warranty period; if they are there, be sure to confirm if there are additional charges for an extended service or not.
Inquire About Servicing
Servicing can be costly hence the need to confirm if the equipment will require routine servicing. If routine servicing is necessary, confirm if it will be done by a specialized technician or by your maintenance personnel. Because most of the equipment can not be moved once installed, the supplier needs to help you source technicians who will be offering the maintenance services. It is best if you confirm the servicing guidelines in regards to the warranty. Remember, some warranties become void if the service s not done by the supplier recommended servicing technician.
The pricing is also crucial before making any purchase; compare prices from different suppliers and only go with the ones which give you the best value for money. Again, you can visit different sites before making a purchase. For example, you can visit agilent.com/en/product/molecular-spectroscopy to confirm their terms of sales and compare with other suppliers before buying. While considering the price, don’t forget usage since a piece of equipment used regularly must be of quality and reliable for it to last longer.