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Seven Types of IT Support Services Your Company Can Provide

Ip support centres

Offering IT services in this day and age is a recipe for success, especially when you consider that almost every business around the world needs to integrate IT into their daily operations. If you are looking for an interesting business idea, offering an IT support service is a great choice. But, if you are starting a business that offers IT services, it is important that you decide on a list of different services that your company is going to offer. There are plenty of different services that you can offer, but here are seven essential services that you should start with.

  1. Managed IT Services

Most of the IT companies that work with smaller businesses are usually known as managed service providers. There are a number of different services that a managed IT company can offer, but it’s important that you understand what it includes. For instance, a managed IT service provider offers network maintenance as well as standard IT maintenance for a fixed rate. Depending on the level of IT dependency, the rates are negotiated beforehand with the service providers. This is a great way to generate recurring revenue for your business.

  1. Network Setups

Every company needs an internal network to operate effectively. However, the nature of the network is likely to vary depending on the kind of business and its requirements. Your company can offer network setup services at variable rates to your customers. It’s a great way to generate some good money on the side. Setting up a network doesn’t take a lot of time either.

  1. Network Security

You can also offer network security management to your customers at an affordable ongoing rate. Network security management involves monitoring the network and installing firewalls to ensure that there are no threats. You will also have to run awareness programs to train the employees so that they do not download anything harmful on the office computers. Network security is a major concern for businesses of all sizes nowadays, and this is an essential IT support service that you can provide to generate recurring revenue.

  1. Cloud Migrations

A vast majority of the businesses in this day and age are now moving to the cloud. If you want, you can offer cloud computing services to your clients. Basically, this involves offering any kind of service that involves the cloud, including cloud database management. You can also maintain the database and charge a monthly fee from the company for managing the cloud database. This is an ideal choice for SaaS company owners who want to differentiate their products.

  1. Website Management

Every business has a website nowadays, and the ones that don’t are looking at options to create one. Having an online presence is critical to the success of your business, and website management is an excellent way to generate good money on the side. You can simply charge a fee for managing their website and the company’s hosting.

Website management basically involves making sure that the website is properly optimized and that all essential functions are running smoothly. You will also want to make sure that the website’s security is not compromised. Regularly updating the CMS is also important, and a critical part of website management.

  1. VoIP Service

Almost all businesses nowadays make use of VoIP connections instead of using conventional landlines. VoIP connections are less expensive and offer greater flexibility when it comes to communication. You can resell VoIP services and packages from other providers and generate a considerable amount of money on the side. On top of that, you can also offer various packages to ensure that the services are tailored according to the needs of the clients.

This is an extensive service and doesn’t just involve selling a package; you can also offer various other options such as VoIP phones and other devices as well. Communication is vital in this day and age, and this is a service that will help you grow considerably.

  1. Computer Repair

On-demand IT services are a great way to generate some good money on the side. Computers are used in businesses of all sizes, big and small, and there is always a possibility that they might stop working now and then. If you offer on-demand IT services such as computer repairs, it is a great way to generate some good money.

In case there is an issue with a client’s computer, you can just send over a member of your team to fix the problem. Not only that, but you can also offer support over the telephone. You can get clients on a retainer for this service as well, thus offering another potential stream of recurring revenue. These are just a few essential services that you should consider offering to your clients

About the author

Tirupati Gumpula

Hi, I'm a Tech Enthusiastic and founder of Popular technology blogsWay to Hunt. & Elite Tricks. Want to promote your brand? Email: [email protected]